Returns and Change of Mind

Should you need to return a product, please contact contact@lusaint.co.nz

We will replace any cup that has been delivered in damaged condition, providing you have contacted us within 7 days of your order date.  We ask that you retain the entire product as we will generally only replace the damaged component.

We cannot process a return for a change of mind, however you can contact Customer Care if you would like to change your cup for a different colour. You must notify us within 7 days and you must return the item to us (at your cost) within 7 days of the delivery date of your order. We cannot accept the Exchange if there is no stock in the new chosen colour. Confirmation of the new chosen colour must be achieved by contacting Customer Care before sending your cup back to us.